FAQ

Common questions,
honest answers

If something is not covered here, contact us. We reply personally to every enquiry.

For local searches in less competitive markets, 8 to 12 weeks for meaningful movement. For competitive terms in crowded markets, 4 to 6 months is more realistic. We tell you exactly what to expect during the audit phase based on your specific keywords and starting authority. We do not tell you what you want to hear to close a sale.

A full technical crawl of your site, Google Search Console data analysis, keyword gap analysis versus 3 competitors, and a Google Business Profile assessment if relevant. You receive a written summary with the 5 most impactful issues we find. It takes us 3 to 5 days to complete and it is genuinely free.

Three months on all retainer services. SEO takes time and a shorter window rarely produces results you can measure. After 3 months, either party can end the engagement with 30 days written notice. One-time services like the Technical SEO Audit have no minimum.

No, and we would encourage you to be suspicious of any agency that does. Search engines are operated by Google and change continuously. What we commit to is professional quality execution of everything in your campaign plan, and honest communication about what is and is not working.

We do not manage advertising campaigns - if that is what you need, we can recommend specialists. All our services are organic search. Our fees are flat monthly rates with no variable components.

Everything is digital. Reports arrive as PDFs by email. Content is delivered as Google Docs or published directly to your CMS. Technical work is either implemented directly in your site or documented as developer briefs. Monthly reporting in the first week of each month.

Yes. After the 3-month minimum, send us written notice and your engagement ends 30 days later. You keep all content, reports, and materials delivered to that point. No exit fees, no penalties.

Our services can be purchased individually without a package. Use the plan builder to pick exactly what you need. If you are not sure, the free audit will usually clarify what would have the most impact for your situation.

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