Privacy Policy

This Privacy Policy describes how SEO Support ("we," "us") collects, uses, and shares information when you visit seo-support.com or use our services.

1. Information We Collect

1.1 You provide directly

Name, email, phone, company, website URL, billing address, and country when using our forms or purchasing services. Payment card details are handled by Stripe and never stored on our servers.

1.2 Collected automatically

IP address, browser type, pages visited, time on pages, and device type through cookies and similar technologies.

1.3 Client account data

When providing services we may access your Google Search Console or Analytics. This is used only to deliver contracted services.

2. How We Use Your Information

• Providing and improving our services
• Processing transactions and sending confirmations
• Responding to enquiries and support requests
• Analysing website usage
• Complying with legal obligations
• Preventing fraud

We do not sell your personal information.

3. Cookies

4. Sharing

We share data with Stripe (payments) and Google (analytics). Both are contractually obligated to protect your information. We may disclose if required by law.

5. Retention

Personal data retained for the engagement duration plus 12 months. Financial records as required by law.

6. Security

We implement HTTPS, access controls, and regular security reviews. No internet system is completely secure.

7. Your Rights

• Access information we hold
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent

Contact hello@seo-support.com to exercise rights. We respond within 30 days.

8. Children

Our services are not directed to anyone under 16.

9. Contact